- Consumer Information Center

Webinar „Responsible Consumer – learn your rights”

At the invitation of the District Consumer Ombudsman in Głogów, we took part in an on-line debate in the “Responsible Consumer – learn your rights” series. Due to the current situation, consumers increasingly buy online, not always knowing what their rights and obligations are. It happens that this lack of knowledge is exploited by dishonest entrepreneurs.

During the webinar, experts from the Department of Consumer Policy – Milena Górecka and Łukasz Kiwicz, talked about the support that a consumer reporting their case to UKE can count on and about the assumptions of the “J@ online” campaign. They also explored the phenomenon of phishing using specific examples.

You can watch the debate here.